Tinder is the go-to dating app for millions of users across the globe. Tinder users started highlighting the issue on Twitter while saying that they have been kicked off the dating app even after back-to-back attempts and couldn't log back on.
Tapping the "Ask me" option below leads them back to the start again, a login loop that can not be defeated no matter how many tears are shed.
Brian Norgard, Chief Product Officer at Tinder stated "With the addition of video, users have a new way to express themselves while also gaining key insights into the lives of potential matches".
Facebook's CTO announced a slew of new privacy measures on Wednesday afternoon as a response to the ongoing criticism the social media company has faced regarding its handling of user data. Tinder is one of those third party apps, so both platforms admitted the new restrictions caused these issues.
First raised by Select All, the issue has come as Facebook has beefed up its security in the turbulent wake of Cambridge Analytica scandal, which is now reported to have affected 87 million users. Facebook is now requiring apps to "agree to strict requirements before they can access this data".
Schroepfer also wrote that apps will no longer be able to access certain information like religious or political views, relationship status and details, custom friends lists, education, and work history.
Tinder has previously tried a number of different methods to achieve this same goal including introducing a new "Feed" that gives prospective matches much more information about your life beyond a short bio and handful of photos. Other dating apps that use Facebook to login, like Bumble, did not experience outages.
When tapping "Ask Me" - the only provided option - the app requests that the user logs into Facebook again, which restarts the same error loop.
The dating app isn't the first to experiment with video.